Transport policy

Our quotation of prices will separate transport fee in order that customer can be flexible in choice of transportation means with the most flexible and reasonable way in each specific case.
Basing on delivery schedule as agreed before, we will notify delivery for customer by Email, phone, Zalo,.. 2 days in advance in order to re-check delivery information as well as to help customer have advance preparation of warehouse, equipment for receiving products.
Our form of delivery is specified as follows:

DOMESTIC DELIVERY

* Delivery at factory:
– Customers notify at least 1 day in advance for us to prepare in advance the procedure as well as the products delivery.
– To make procedure at entrance of receiving products, customer please provides product receiver’s information: driver’s name, ID card or driver’s license.
* Delivery at location requested by customer
– To ensure delivery in convenience and fast, customers please provide delivery information as below:

1. Product receiver’s information: Full name, contact phone number.
2. Specific location of delivery
3. Requests at place of receiving product: labor protection, relevant papers (if any).
4. In case of delivery at export processing zone, customer please provides in advance information as well as essential procedures when delivering for our company’s appropriate arrangement.

* Delivery time:
For delivery at location requested by customer, customer please confirms delivery information 1 day in advance for us to arrange appropriate vehicle schedule of delivery.
Urban delivery & in contiguous provinces of HCMC: from 2 hours- 1 day (depending on location).
Delivery in other provinces: from 1 day to 5 days depending on each province.

FOREIGN DELIVERY

* Delivery at factory:
– Customer notifies at least 1 hour in advance for us to prepare in advance the procedure as well as the products delivery.
– To make procedure at entrance of receiving products, customer please provides receiver’s information: driver’s name, ID card or driver’s license.
* Delivery at port of home country requested by customer.
– Depending on contract agreement, we will carry out delivery under transportation method of CIF or FOB
– Customer please provides information of person in charge of export and import of customer’s unit at least 1 week in advance for us to contact and carry out shipment procedure for customer in the most convenient and quickest way.
* Delivery time:
– Depending on each exporting country.

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